Am i Ready to Get Feedback? A Taxonomy of Factors Creators Consider before Seeking Feedback on In-Progress Creative Work

Sneha R. Krishna Kumaran, Wenxuan Wendy Shi, Brian P. Bailey

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Receiving feedback on preliminary work allows content creators to gain insight and improve outcomes. However, many creators only share in-progress work at late stages of the creative process and lose opportunities to address conceptual issues in the work. To contribute to the base of knowledge of factors that shape one's decision to seek feedback on their work, we conducted 24 semi-structured interviews with creators in product, interaction and graphic design domains. The results yielded a taxonomy of process-related, social, and cognitive factors that affected a creator's choice to seek feedback. Next, we administered a survey to quantify the prevalence of these factors at different design stages and for different levels of expertise. Our results show feedback strategy varies by expertise-experts are more likely to create personal deadlines to seek feedback than novices-and by stage. At the early stage, creators sought feedback when testing multiple alternatives. At the late stage, creators are most likely to consider revision granularity prior to seeking feedback. We demonstrate future possibilities for new features in creativity tools through speculative design sketches motivated by our findings.

Original languageEnglish (US)
Title of host publicationC and C 2021 - Proceedings of the 13th Conference on Creativity and Cognition
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450383769
DOIs
StatePublished - Jun 22 2021
Externally publishedYes
Event13th Conference on Creativity and Cognition, C and C 2021 - Virtual, Online, Italy
Duration: Jun 22 2021Jun 23 2021

Publication series

NameACM International Conference Proceeding Series

Conference

Conference13th Conference on Creativity and Cognition, C and C 2021
Country/TerritoryItaly
CityVirtual, Online
Period6/22/216/23/21

Keywords

  • community practices
  • design
  • feedback seeking behavior
  • iteration

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications

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