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Allegro: A metrics framework for globally distributed service delivery
Daniel Oppenheim
, Yi Min Chee
,
Lav R. Varshney
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Keyphrases
Abstract Model
20%
ALLEGRO
100%
As-a-service
20%
Atomic Service
20%
Complex Software
20%
Delivery Properties
20%
Distributed Service Network
20%
Distributed Services
100%
Driving Quality
20%
Effective Metric
20%
Global Services
20%
Information Sharing
20%
Information Technology
20%
Metrics Framework
100%
Optimal Structure
20%
Service Delivery
100%
Service Delivery Models
20%
Service Organizations
40%
Service Request
20%
Service Work
20%
Software Development
20%
Traditional Roles
20%
Computer Science
Atomic Service
33%
Distributed Service
33%
Information Technology
33%
Network Service
33%
Service Delivery
100%
Service Request
33%
Software Development
33%