TY - JOUR
T1 - Advice in Interaction
T2 - Quantity and Placement of Problem-Solving Behaviors
AU - MacGeorge, Erina L.
AU - Guntzviller, Lisa M.
AU - Branch, Sara E.
AU - Yakova, Liliya
N1 - Publisher Copyright:
© The Author(s) 2015.
PY - 2019/8/1
Y1 - 2019/8/1
N2 - Prior research has given insufficient attention to the effects of interaction behavior on responses to advice. We drew on theories of advice evaluation and supportive communication to propose hypotheses about the influence of problem-focused behavior (advice, planning, offers, and requests) and its interactional placement for advice outcomes. After naturalistic support interactions with friends, advice recipients (N = 165) completed measures of advice quality, intention to implement advice, advisor helpfulness, and conversational satisfaction. The interactions were coded for quantity of advice, offers, plans, and requests. Advice, planning, and requests affected outcomes in theoretically relevant ways. Findings are discussed with respect to improving theory, and practical implications for advisors.
AB - Prior research has given insufficient attention to the effects of interaction behavior on responses to advice. We drew on theories of advice evaluation and supportive communication to propose hypotheses about the influence of problem-focused behavior (advice, planning, offers, and requests) and its interactional placement for advice outcomes. After naturalistic support interactions with friends, advice recipients (N = 165) completed measures of advice quality, intention to implement advice, advisor helpfulness, and conversational satisfaction. The interactions were coded for quantity of advice, offers, plans, and requests. Advice, planning, and requests affected outcomes in theoretically relevant ways. Findings are discussed with respect to improving theory, and practical implications for advisors.
KW - advice
KW - interaction
KW - planning
KW - requests
KW - supportive communication
UR - http://www.scopus.com/inward/record.url?scp=85068930891&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85068930891&partnerID=8YFLogxK
U2 - 10.1177/0093650215607612
DO - 10.1177/0093650215607612
M3 - Article
AN - SCOPUS:85068930891
SN - 0093-6502
VL - 46
SP - 811
EP - 837
JO - Communication Research
JF - Communication Research
IS - 6
ER -