TY - JOUR
T1 - Advancing the design of trustworthy robots for older adults in home environments
T2 - 67th International Annual Meeting of the Human Factors and Ergonomics Society, HFES 2023
AU - Olatunji, Samuel A.
AU - Nguyen, Vy
AU - Cao, Yi
AU - Evans, Henry
AU - Evans, Jane
AU - Edsinger, Aaron
AU - Kemp, Charles C.
AU - Rogers, Wendy A.
N1 - This research was supported in part by the National Institute on Aging (National Institutes of Health) Phase I Small Business Innovation Research Grant [1R43AG072982-01]. We appreciate the support of Harshal Mahajan, Megan Bayles, Kavi Dey, Brian Yao, Joe Sluis, Anna Garverick, Vinitha Ranganeni, Nicholas Walker, and Maya Cakmak.
PY - 2023
Y1 - 2023
N2 - Assistive robots have the potential to support independence for older adults with mobility limitations and to alleviate the demands of their care partners. Several design considerations are required to ensure that the users can successfully rely on the robot to carry out their tasks. Therefore, building trustworthy robots is necessary for wider acceptance of these assistive robots. Using a participatory design approach, we assessed various aspects involved in advancing the design of a trustworthy robot in home environments. This is a case study focused on supporting an older adult with mobility limitations and his care partner. Through several iterations of co-active development as a team, most of the tasks were accomplished to meet the needs of the older adult couple interacting with the robot. Our approach highlighted usability challenges, the merits of a multidimensional approach in evaluating trust, and co-design strategies to improve the trustworthiness of the robot.
AB - Assistive robots have the potential to support independence for older adults with mobility limitations and to alleviate the demands of their care partners. Several design considerations are required to ensure that the users can successfully rely on the robot to carry out their tasks. Therefore, building trustworthy robots is necessary for wider acceptance of these assistive robots. Using a participatory design approach, we assessed various aspects involved in advancing the design of a trustworthy robot in home environments. This is a case study focused on supporting an older adult with mobility limitations and his care partner. Through several iterations of co-active development as a team, most of the tasks were accomplished to meet the needs of the older adult couple interacting with the robot. Our approach highlighted usability challenges, the merits of a multidimensional approach in evaluating trust, and co-design strategies to improve the trustworthiness of the robot.
KW - Assistive robot
KW - Co-active development
KW - Trust
KW - User-centered design
UR - http://www.scopus.com/inward/record.url?scp=85191002882&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85191002882&partnerID=8YFLogxK
U2 - 10.1177/21695067231205566
DO - 10.1177/21695067231205566
M3 - Conference article
AN - SCOPUS:85191002882
SN - 1071-1813
VL - 67
SP - 2545
EP - 2551
JO - Proceedings of the Human Factors and Ergonomics Society
JF - Proceedings of the Human Factors and Ergonomics Society
IS - 1
Y2 - 23 October 2023 through 27 October 2023
ER -