Acceptance of computer technology: Understanding the user and the organizational characteristics

Sung Park, Marita A. O'Brien, Kelly E. Caine, Wendy A. Rogers, Arthur D. Fisk, Koert Van Ittersum, Muge Capar, Leonard J. Parsons

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

A systematic analysis of acceptance of computer technology was conducted to identify variables that would provide insight to understanding technology acceptance. This led to a development of a comprehensive qualitative model that captures the individual and the organizational user characteristics that influence the acceptance of computer technology. This model suggests that designers must be mindful of the role that sociological and organizational variables play in technology acceptance. Such factors go beyond basic usability issues in the design process. Attention to these variables may increase the acceptance and therefore the diffusion of new computer technologies.

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society 50th Annual Meeting, HFES 2006
PublisherHuman Factors and Ergonomics Society Inc.
Pages1478-1482
Number of pages5
ISBN (Print)9780945289296
DOIs
StatePublished - 2006
Externally publishedYes
Event50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006 - San Francisco, CA, United States
Duration: Oct 16 2006Oct 20 2006

Publication series

NameProceedings of the Human Factors and Ergonomics Society
ISSN (Print)1071-1813

Other

Other50th Annual Meeting of the Human Factors and Ergonomics Society, HFES 2006
Country/TerritoryUnited States
CitySan Francisco, CA
Period10/16/0610/20/06

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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