A test of the theory of informed consumer choice in vocational rehabilitation

Research output: Contribution to journalArticlepeer-review


The purpose of this investigation was to test the hypothesized structure of the Theory of Informed Consumer Choice in Vocational Rehabilitation (ICC-VR Model). The major tenet of the ICC-VR Model is that increased, informed consumer choice in the vocational rehabilitation (VR) process will lead to enhanced employment outcomes. Using data gathered from 90 community rehabilitation program staff members and 112 consumers who received VR services at community rehabilitation programs in a Midwestern state, structural equation modeling results provided support for revising the ICC-VR model (i.e., relations between organizational performance and employment outcomes and informed choice and consumer satisfaction were not supported by the sample data). The findings suggest the need for additional research to further clarify factors that promote high quality employment outcomes for people with disabilities who receive VR services.

Original languageEnglish (US)
Pages (from-to)41-49
Number of pages9
JournalJournal of Rehabilitation
Issue number2
StatePublished - Apr 2007
Externally publishedYes

ASJC Scopus subject areas

  • Rehabilitation
  • Clinical Psychology
  • Public Health, Environmental and Occupational Health
  • Psychiatry and Mental health


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