A Machine Learning Algorithm for Sorting Online Comments via Topic Modeling

Research output: Contribution to journalArticlepeer-review

Abstract

This article uses a machine learning algorithm to demonstrate a proof-of-concept case for moderating and managing online comments as a form of content moderation, which is an emerging area of interest for technical and professional communication (TPC) researchers. The algorithm sorts comments by topical similarity to a reference comment/article rather than display comments by linear time and popularity. This approach has the practical benefit of enabling TPC researchers to reconceptualize content display systems in dynamic ways.
Original languageEnglish (US)
Pages (from-to) 4–14
JournalCommunication Design Quarterly
Volume9
Issue number2
DOIs
StatePublished - Jul 2021

Keywords

  • Content moderation
  • Online comments
  • Forum design
  • Topic modeling
  • Machine learning

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