A Balancing Act: Work-Life Balance and Multiple Stakeholder Outcomes in Hospitals

Ariel C. Avgar, Rebecca Kolins Givan, Mingwei Liu

Research output: Contribution to journalArticle


This article examines the direct and indirect effects of work-life balance (WLB) practices on multiple stakeholder outcomes in hospitals. The authors examine the direct and indirect effects of WLB practices in 173 hospitals in the United Kingdom on organizational, patient care and employee outcomes. The article proposes a model in which the effects of WLB practices on patient care outcomes and financial performance are mediated by employee turnover intentions. The authors provide strong support for the potential vested in WLB practices in the healthcare setting. Results indicate that greater use of WLB practices enhances outcomes for hospitals, their employees and the patients they care for.

Original languageEnglish (US)
Pages (from-to)717-741
Number of pages25
JournalBritish Journal of Industrial Relations
Issue number4
StatePublished - Dec 1 2011


ASJC Scopus subject areas

  • Business, Management and Accounting(all)
  • Organizational Behavior and Human Resource Management
  • Management of Technology and Innovation

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