Tiffany Barnett White

19992018
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Research Output 1999 2018

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Article
2018

Intercultural competence and customer facial recognition

Henderson, G. R., Rank-Christman, T., White, T. B., Grantham, K. D., Ostrom, A. L. & Lynch, J. G., Aug 13 2018, In : Journal of Services Marketing. 32, 5, p. 570-580 11 p.

Research output: Contribution to journalArticle

Intercultural competence
Experiment
Factorial design
Employees
Face recognition
2016
product labeling
nutrition
trade associations
Epidemiologic Effect Modifiers
product evaluation
2014

No strings attached: When giving it away versus making them pay reduces consumer information disclosure

White, T. B., Novak, T. P. & Hoffman, D. L., Aug 2014, In : Journal of Interactive Marketing. 28, 3, p. 184-195 12 p.

Research output: Contribution to journalArticle

Information disclosure
Consumer information
Marketers
Incentives
Mental accounts
2012

Building trust to increase purchase intentions: The signaling impact of low pricing policies

White, T. B. & Yuan, H., Jul 1 2012, In : Journal of Consumer Psychology. 22, 3, p. 384-394 11 p.

Research output: Contribution to journalArticle

Costs and Cost Analysis
Beneficence
Aptitude
Uncertainty
Pricing policy

The effects of self-brand connections on responses to brand failure: A new look at the consumer-brand relationship

Cheng, S. Y. Y., White, T. B. & Chaplin, L. N., Apr 1 2012, In : Journal of Consumer Psychology. 22, 2, p. 280-288 9 p.

Research output: Contribution to journalArticle

Ego
Self Concept
Motivation
Consumer-brand relationships
Brand evaluation

When making it easy leads to working harder: The effects of popularity cues on consumer decision making

Ha, E. Y., White, T. B. & Wyer, R. S., Jan 1 2012, In : Advances in Consumer Research. 40, p. 765-766 2 p.

Research output: Contribution to journalArticle

Cues
Decision Making
Consensus
Exploratory Behavior
Uncertainty
2008

Getting too personal: Reactance to highly personalized email solicitations

White, T. B., Zahay, D. L., Thorbjørnsen, H. & Shavitt, S., Mar 1 2008, In : Marketing Letters. 19, 1, p. 39-50 12 p.

Research output: Contribution to journalArticle

Electronic mail
Personalization
Consumer experience
Clickthrough
Personal characteristics
2007

Customer retention when the customer's future usage is uncertain

White, T. B., Lemon, K. N. & Hogan, J. E., Oct 1 2007, In : Psychology and Marketing. 24, 10, p. 849-870 22 p.

Research output: Contribution to journalArticle

Uncertainty
Fitness Centers
Cell Phones
Decision Making
Emotions
2006

Converting web site visitors into buyers: How web site investment increases consumer trusting beliefs and online purchase intentions

Schlosser, A. E., White, T. B. & Lloyd, S. M., Apr 1 2006, In : Journal of Marketing. 70, 2, p. 133-148 16 p.

Research output: Contribution to journalArticle

Web sites
Buyers
Purchase intention
Purchase
Web site design
2005
Beneficence
Emotions
Expertise
Benevolence
Negative emotions
2004

Consumer Disclosure and Disclosure Avoidance: A Motivational Framework

White, T. B., Jan 1 2004, In : Journal of Consumer Psychology. 14, 1-2, p. 41-51 11 p.

Research output: Contribution to journalArticle

Privacy
Disclosure
Marketing
Motivation
Research Personnel
2002

Dynamic customer relationship management: Incorporating future considerations into the service retention decision

Lemon, K. N., White, T. B. & Winer, R. S., Jan 1 2002, In : Journal of Marketing. 66, 1, p. 1-14 14 p.

Research output: Contribution to journalArticle

Customer relationship management
Service relationships