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Fingerprint Fingerprint is based on mining the text of the expert's scholarly documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

Workplace Medicine & Life Sciences
Psychology Medicine & Life Sciences
Contracts Medicine & Life Sciences
career Social Sciences
Aggression Medicine & Life Sciences
Students Medicine & Life Sciences
Self Concept Medicine & Life Sciences
Philippines Medicine & Life Sciences

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Research Output 2005 2019

Age as double-edged sword among victims of customer mistreatment: A self-esteem threat perspective

Amarnani, R. K., Restubog, S. L. D., Bordia, P. & Abbasi, A. A., May 1 2019, In : Human Resource Management. 58, 3, p. 285-299 15 p.

Research output: Contribution to journalArticle

Supervisory personnel
Self Concept
Aging of materials
Personnel
Self-esteem

Attributions of blame for customer mistreatment: Implications for employees’ service performance and customers’ negative word of mouth

Garcia, P. R. J. M., Restubog, S. L. D., Lu, V. N., Amarnani, R. K., Wang, L. & Capezio, A., Feb 2019, In : Journal of Vocational Behavior. 110, p. 203-213 11 p.

Research output: Contribution to journalArticle

Restaurants
attribution
customer
employee
performance

Beyond Tit-for-Tat: Theorizing Divergent Employee Reactions to Customer Mistreatment

Amarnani, R. K., Bordia, P. & Restubog, S. L. D., Aug 1 2019, In : Group and Organization Management. 44, 4, p. 687-717 31 p.

Research output: Contribution to journalArticle

Self Concept
Aggression
Theorizing
Employees
Mistreatment

Consumed by obsession: Career adaptability resources and the performance consequences of obsessive passion and harmonious passion for work

Amarnani, R. K., Lajom, J. A. L., Restubog, S. L. D. & Capezio, A., Jan 1 2019, In : Human Relations.

Research output: Contribution to journalArticle

career
resources
Personnel
performance
burnout
Industry
Value co-creation
Professional services
Interaction
Service provider