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Research Output

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2016

A survey of recommendation systems in electronic commerce

Wei, C. P., Shaw, M. J. & Easley, R. F., Sep 16 2016, E-Service: New Directions in Theory and Practice. Taylor and Francis, p. 168-199 32 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

2010

Service systems as digital products

Chang, H. L., Shaw, M. J. & Lai, F., Dec 1 2010, Digital Product Management, Technology and Practice: Interdisciplinary Perspectives. IGI Global, p. 206-216 11 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

2008

Supply chain management: A multi-agent system framework

Li, J., Sikora, R. T. & Shaw, M. J., Nov 20 2008, Supply Chain Management and Knowledge Management: Integrating Critical Perspectives in Theory and Practice. Palgrave Macmillan, p. 151-169 19 p.

Research output: Chapter in Book/Report/Conference proceedingChapter