Marshall Scott Poole

Director, Institute for Computing in Humanities, Arts, & Social Sciences (I-CHASS)

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Personal profile

Research Interests

Group communication; Communication and collaboration; Organizational communication; Communication, change and innovation; Communication technologies; Information systems; Communication theory and theory construction; Research methodology.

Professional Information

Marshall Scott Poole is the David L. Swanson Professor of Communication, Senior Research Scientist at the National Center for Supercomputing Applications, and Director of I-CHASS: The Institute for Computing in the Humanities, Arts, and Social Sciences at the University of Illinois. He is also a CCSS Fellow in the Organization Science Program at Vrije University in Amsterdam, Netherlands. His research interests include group and organizational communication, information and communication technologies, collaboration, organizational change and innovation, and theory construction. One of Scott’s current research projects is the Virtual Worlds Exploratorium Project, a multi-university collaboration which investigates communication and behavior in massive multiplayer online games (MMOGs). Specific research within this project includes studies of team effectiveness, mentoring and learning and trust in MMOGs. Another of Scott’s current research projects focuses on coordination of multi-team systems in emergency response organizations and on how communication and information technologies promote or inhibit effective response.


Ph.D., University of Wisconsin

Office Address

3001 Lincoln Hall, MC-456
702 S Wright Street
Urbana IL 61801

Office Phone

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Research Output

Networks and technology

Barley, W. & Poole, M. S., Jan 1 2019, Movements in Organizational Communication Research: Current Issues and Future Directions. Taylor and Francis, p. 233-252 20 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

  • Small group use of communication technologies: a comparison of modality on group outcomes

    Dobosh, M. A., Poole, M. S. & Malik, R., Aug 8 2019, In : Communication Research Reports. 36, 4, p. 298-308 11 p.

    Research output: Contribution to journalArticle

  • Stability of membership and persistence in teams: Impacts on performance

    Ahmed, I., Poole, M. S. & Pilny, A., Sep 2019, In : Group Dynamics. 23, 3-4, p. 156-169 14 p.

    Research output: Contribution to journalArticle

    Systems Savvy: Practical Intelligence for Transformation of Sociotechnical Systems

    Griffith, T. L., Sawyer, J. E. & Poole, M. S., Jan 1 2019, In : Group Decision and Negotiation.

    Research output: Contribution to journalArticle

  • Step by step: Capturing the dynamics of work team process through relational event sequences

    Schecter, A., Pilny, A., Leung, A., Poole, M. S. & Contractor, N., Nov 2018, In : Journal of Organizational Behavior. 39, 9, p. 1163-1181 19 p.

    Research output: Contribution to journalArticle

  • Datasets

    Example Sequence Data for Murase et al-Sequential Synchronization Analysis

    Murase, T. (Creator), Poole, M. S. (Creator), Asencio, R. (Creator) & Mcdonald, J. (Creator), University of Illinois at Urbana-Champaign, Sep 1 2016