David Henry Ward

20002017

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library Social Sciences
service Social Sciences
chat Social Sciences
user Social Sciences
research Social Sciences
method Social Sciences
student Social Sciences
information Social Sciences

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Research Output 2000 2017

Beyond Satisfaction: Investigating Patron Use of Reference Information

Lenkart, J., Krogman, A. & Ward, D. Jan 2 2017 In : Internet Reference Services Quarterly. 22, 1, p. 1-24 24 p.

Research output: Contribution to journalArticle

information
life cycle
satisfaction
staff
library

The value of chat reference services: A pilot study

Jacoby, J., Ward, D., Avery, S. & Marcyk, E. Jan 1 2016 In : Portal. 16, 1, p. 109-129 21 p.

Research output: Contribution to journalArticle

chat
student
librarian
instructor
instruction

Adventure code camp: Library mobile design in the backcountry

Ward, D., Hahn, J. & Mestre, L. Sep 1 2014 In : Information Technology and Libraries. 33, 3, p. 45-52 8 p.

Research output: Contribution to journalReview article

library
service
coding
case study
student

Autocomplete as a research tool: A study on providing search suggestions

Ward, D., Hahn, J. & Feist, K. Dec 2012 In : Information Technology and Libraries. 31, 4, p. 6-19 14 p.

Research output: Contribution to journalArticle

research
user
tool
method
software ergonomics