If you made any changes in Pure these will be visible here soon.

Research Output

2019

Reclaiming the Future: Understanding Customer Forgiveness of Service Transgressions

Tsarenko, Y., Strizhakova, Y. & Otnes, C. C., May 1 2019, In : Journal of Service Research. 22, 2, p. 139-155 17 p.

Research output: Contribution to journalArticle

2018

Reflections on romantic gift exchange: An intersectional conversation

Otnes, C. C. & Arias, R. A., Jan 1 2018, Gifts, Romance, and Consumer Culture. Taylor and Francis, p. 237-252 16 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Royalty: marketplace icons

Otnes, C. C. & Maclaran, P., Jan 2 2018, In : Consumption Markets and Culture. 21, 1, p. 65-75 11 p.

Research output: Contribution to journalArticle

2017

Gender, sexuality and consumption

Maclaran, P., Otnes, C. C. & Zayer, L. T., Feb 10 2017, Routledge Handbook on Consumption. Taylor and Francis, p. 292-302 11 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Mind, self and consumption: George Herbert Mead

Otnes, C., Dec 14 2017, Canonical Authors in Consumption Theory. Askegaard, S. & Heilbrunn, B. (eds.). Taylor and Francis, p. 113-119 7 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Reinvigorating the Sherlock myth: Elementary gender bending

Maclaran, P. & Otnes, C., May 25 2017, Contemporary Consumer Culture Theory. Sherry, J. F. & Fischer, E. M. (eds.). Taylor and Francis, p. 152-172 21 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

The poppies exhibit: Producing and consuming commemoration of World War I in Britain

Kapp, P. H. & Otnes, C. C., Nov 28 2017, Heritage of Death: Landscapes of Emotion, Memory and Practice. Frihammar, M. & Silverman, H. (eds.). Taylor and Francis, p. 107-122 16 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

2016

Defining and differentiating marketplace tranquility

Otnes, C. C., Oh, H. & Mehta, R. P., Jan 1 2016, In : Advances in Consumer Research. 44, p. 572-575 4 p.

Research output: Contribution to journalArticle

Emotional Contagion and Collective Ritual

Otnes, C. C., 2016, The Routledge Companion to Consumer Behavior. Solomon, M. & Lowrey, T. M. (eds.). London: Routledge

Research output: Chapter in Book/Report/Conference proceedingChapter

The stigma turbine: A theoretical framework for conceptualizing and contextualizing marketplace stigma

Mirabito, A. M., Otnes, C. C., Crosby, E., Wooten, D. B., Machin, J. E., Pullig, C., Adkins, N. R., Dunnett, S., Hamilton, K., Thomas, K. D., Yeh, M. A., Davis, C., Gollnhofer, J. F., Grover, A., Matias, J., Mitchell, N. A., Ndichu, E. G., Sayarh, N. & Velagaleti, S., Sep 1 2016, In : Journal of Public Policy and Marketing. 35, 2, p. 170-184 15 p.

Research output: Contribution to journalArticle

2015

Contemporizing Kensington: Popular culture and the "enchanted palace" exhibit

Hartman, J., Carson, A., Otnes, C. & Maclaran, P., Jan 1 2015, Encounters with Popular Pasts: Cultural Heritage and Popular Culture. Springer International Publishing, p. 165-183 19 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Exploring consumer preferences for hedonic and utilitarian food attributes

Maehle, N., Iversen, N., Hem, L. & Otnes, C. C., Dec 7 2015, In : British Food Journal. 117, 12, p. 3039-3063 25 p.

Research output: Contribution to journalArticle

Gender Research in Consumer Behavior: Evolution and Expansion of a Construct

Otnes, C. C., Maclaran, P. & Zayer, L. T., 2015, Routledge Handbook on Consumption. Routledge

Research output: Chapter in Book/Report/Conference proceedingChapter

Identity-based motivations and anticipated reckoning: Contributions to gift-giving theory from an identity-stripping context

Klein, J. G., Lowrey, T. M. & Otnes, C. C., Jul 1 2015, In : Journal of Consumer Psychology. 25, 3, p. 431-448 18 p.

Research output: Contribution to journalArticle

Review: J. Beckman's American fun: Four centuries of joyous rebellion

Otnes, C. C., Sep 3 2015, In : Consumption Markets and Culture. 18, 5, p. 478-480

Research output: Contribution to journalArticle

Royal Fever: The British Monarchy in Consumer Culture

Maclaran, P. & Otnes, C. C., Oct 19 2015, University of California Press.

Research output: Book/Report/Conference proceedingBook

The Nature and Implications of Consumers’ Experiential Framings of Failure in High-Risk Service Contexts

Zayer, L. T., Otnes, C. C. & Fischer, E. M., Aug 14 2015, In : Journal of Service Research. 18, 3, p. 303-317 15 p.

Research output: Contribution to journalArticle

2014

Advances in Consumer Research

Otnes, C. C. (ed.), Zhu, R. J. (ed.) & Gurhan-Canli, Z. (ed.), 2014, Duluth, MN: Association for Consumer Research.

Research output: Book/Report/Conference proceedingBook

Product-agency benefits: Consumer perspectives and strategic implications

Otnes, C. C., Ruth, J. A. & Crosby, E. M., May 2014, In : European Journal of Marketing. 48, 5-6, p. 878-898 21 p.

Research output: Contribution to journalArticle

2012

Climbing the ladder or chasing a dream? Men’s responses to idealized portrayals of masculinity in advertising

Zayer, L. T. & Otnes, C. C., Jan 1 2012, Gender, Culture, and Consumer Behavior. Taylor and Francis, p. 87-110 24 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Gender, culture, and consumer behavior

Otnes, C. C. (ed.) & Zayer, L. T., Jan 1 2012, Taylor and Francis. 488 p.

Research output: Book/Report/Conference proceedingBook

The consumption of cultural heritage among a British Royal Family brand tribe

Otnes, C. C. & Maclaran, P., Jan 1 2012, Consumer Tribes. Cova, B., Kozinets, R. & Shankar, A. (eds.). London: Psychology Press, p. 51-66 16 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

The Language of Marketplace Rituals: Implications for Customer Experience Management

Otnes, C. C., Ilhan, B. E. & Kulkarni, A., Sep 1 2012, In : Journal of Retailing. 88, 3, p. 367-383 17 p.

Research output: Contribution to journalArticle

2011

Consumers' perceptions of the dimensions of brand personality

Maehle, N., Otnes, C. & Supphellen, M., Sep 1 2011, In : Journal of Consumer Behaviour. 10, 5, p. 290-303 14 p.

Research output: Contribution to journalArticle

2010

17th Paul D. Converse Symposium

Qualls, W. (ed.) & Otnes, C. C. (ed.), 2010, Chicago, IL: American Marketing Association. 151 p. (Proceedings series)

Research output: Book/Report/Conference proceedingBook

2008

Are we there yet? Co-producing success and failure in a "consumer-intensive" service context

Fischer, E., Otnes, C. C., Winegard, B., Li, E. P. H. & Wilner, S. J. S., Nov 18 2008, Explorations in Consumer Culture Theory. Routledge Taylor & Francis Group, p. 101-113 13 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

European advances in consumer research

Borghini, S. (ed.), McGrath, M. A. (ed.) & Otnes, C. C., 2008, Duluth (MN): Association for Consumer Research. 544 p.

Research output: Book/Report/Conference proceedingBook

The Use of Persuasion Management Strategies by Identity-Vulnerable Consumers: The Case of Urban Heterosexual Male Shoppers

Tuncay, L. & Otnes, C. C., Dec 1 2008, In : Journal of Retailing. 84, 4, p. 487-499 13 p.

Research output: Contribution to journalArticle

Tinsel, trimmings, and tensions: Consumer negotiations of a focal Christmas artifact

Otnes, C. C., Crosby, E., Kreuzbauer, R. & Ho, J., Nov 18 2008, Explorations in Consumer Culture Theory. Sherry, J. F. & Fischer, E. (eds.). Routledge Taylor & Francis Group, p. 171-189 19 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

2007

Exploring the link between masculinity and consumption

Tuncay, L. & Otnes, C. C., Oct 24 2007, Brick and Mortar Shopping in the 21st Century. Lowrey, T. (ed.). Psychology Press, p. 153-169 17 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

How brand collecting shapes consumers' brand meanings

Otnes, C. C. & Shapiro, E. N., 2007, Consumer Culture Theory: Research in Consumer Behavior. Belk, R. W. & Sherry, Jr., J. F. (eds.). Bingley: Emerald Group Publishing Ltd., Vol. 11. p. 401-419 19 p. (Research in Consumer Behavior).

Research output: Chapter in Book/Report/Conference proceedingChapter

Pursuing parenthood: Integrating cultural and cognitive perspectives on persistent goal striving

Fischer, E., Otnes, C. C. & Tuncay, L., Dec 1 2007, In : Journal of Consumer Research. 34, 4, p. 425-440 16 p.

Research output: Contribution to journalArticle

2006

Breaking new ground: Developing grounded theories in marketing and consumer behavior

Fischer, E. & Otnes, C. C., Dec 1 2006, Handbook Of Qualitative Research Methods In Marketing. Belk, R. W. (ed.). Edward Elgar Publishing, p. 19-30 12 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Capturing time

Otnes, C. C., Ruth, J. A., Lowrey, T. M. & Commuri, S., Dec 1 2006, Handbook Of Qualitative Research Methods In Marketing. Belk, R. W. (ed.). Edward Elgar Publishing, p. 387-399 13 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Response

Pleck, E. H. & Otnes, C. C., Dec 1 2006, In : Journal of Women's History. 18, 4

Research output: Contribution to journalLetter

Review: A. E. Komter's Social Solidarity and the Gift

Otnes, C. C., Feb 1 2006, In : Anthropos. 101, 1, p. 292-293 2 p.

Research output: Contribution to journalLiterature review

The etiquette of qualitative research

Ruth, J. A. & Otnes, C. C., Dec 1 2006, Handbook Of Qualitative Research Methods In Marketing. Belk, R. W. (ed.). Edward Elgar Publishing, p. 560-572 13 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

2005

Proceedings of the 16th Paul D. Converse Symposium

Griffin, A. (ed.) & Otnes, C. C. (ed.), 2005, Chicago, IL: American Marketing Association. 162 p. (Proceedings series)

Research output: Book/Report/Conference proceedingBook

Shopping with consumers: Reflections and innovations

Lowrey, T. M., Otnes, C. C. & McGrath, M. A., Jan 1 2005, In : Qualitative Market Research. 8, 2, p. 176-188 13 p.

Research output: Contribution to journalArticle

2004

An investigation of the power of emotions in relationship realignment: The gift recipient's perspective

Ruth, J. A., Brunel, F. F. & Otnes, C. C., Jan 1 2004, In : Psychology and Marketing. 21, 1, p. 29-52 24 p.

Research output: Contribution to journalArticle

Social Influences on Dyadic Giving over Time: A Taxonomy from the Giver's Perspective

Lowrey, T. M., Otnes, C. C. & Ruth, J. A., Mar 1 2004, In : Journal of Consumer Research. 30, 4, p. 547-558 12 p.

Research output: Contribution to journalReview article

2003

Cinderella dreams: The allure of the lavish wedding

Otnes, C. C. & Pleck, E. H., Oct 17 2003, University of California Press.

Research output: Book/Report/Conference proceedingBook

Consumer Fairy Tales of the Perfect Christmas: Villains and Other Dramatis Personae

Lowrey, T. M. & Otnes, C. C., Sep 30 2003, Contemporary Consumption Rituals: A Research Anthology. Otnes, C. C. & Lowrey, T. M. (eds.). Lawrence Erlbaum Associates, p. 99-122 24 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Contemporary Consumption Rituals: A Research Anthology

Otnes, C. C. (ed.) & Lowrey, T. M. (ed.), Sep 30 2003, Lawrence Erlbaum Associates. 332 p.

Research output: Book/Report/Conference proceedingBook

From the guest editor

Otnes, C. C., Jan 1 2003, In : Journal of Advertising. 32, 1, p. 5-7 3 p.

Research output: Contribution to journalEditorial

Magical romance: Commercial rafting adventures

Arnould, E. J., Price, L. L. & Otnes, C., Jan 1 2003, Romancing the Market. Taylor and Francis, p. 235-256 22 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Preface

Otnes, C. C. & Lowrey, T. M., Sep 30 2003, Contemporary Consumption Rituals: A Research Anthology. Lawrence Erlbaum Associates, p. xix-xxv

Research output: Chapter in Book/Report/Conference proceedingForeword/postscript

Special issue on advertising and consumer culture: From the guest editor

Otnes, C. C., Mar 1 2003, In : Journal of Advertising. 32, 1, p. 5-6 2 p.

Research output: Contribution to journalEditorial

2002

Linking thoughts to feelings: Investigating cognitive appraisals and consumption emotions in a mixed-emotions context

Ruth, J. A., Brunel, F. F. & Otnes, C. C., Dec 1 2002, In : Journal of the Academy of Marketing Science. 30, 1, p. 44-58 15 p.

Research output: Contribution to journalArticle